Notify with incident alert requirements Certain configuration steps are required to use Notify with Incident Alert. To use notify with incident alert: Both Notify and Incident Alert must be active. Notify must be configured and able to initiate and receive phone calls and SMS messages. The property com.snc.iam.notify_number must be set to an active Notify number. This Notify number must belong to a number group configured with inbound and outbound conference call workflows. Note: The Conference Call Group number group is configured with conference call workflows by default.