Self-Service HR portal From the Self-Service HR Portal, you can get HR benefit and policy information, and request help from the HR team. Figure 1. HR Portal From the HR Portal, you can take the following actions. Search for HR knowledge articles that answer your questions. As you type, articles are suggested based on keywords. Open your HR profile from the link under My Stuff. You can update fields that are not disabled in your HR profile. View your HR requests, approvals (if you are an approver), and organization chart. Submit HR questions and requests that are not answered in HR knowledge articles. Open a chat window with an HR specialist. An administrator must enable the HR chat queue for the link to appear. Send an email to HR to create your request. Note: The HR Portal page does not work in Microsoft Internet Explorer 8. Use the HR Catalog module to submit an HR case. Submit a request from the HR PortalYou can open the HR Portal to submit questions and request help from the HR team.Submit a case from the HR catalogYou can submit HR cases from the HR catalog.View your open HR casesYou can view your open HR cases from the HR Portal.