Manage a Legacy BSM map

You can manage the map using controls on the map and controls on the CI.

Table 1. Map controls
Control Description
CI Search Field

Select a CI from the search field above the map. Alternatively, you can start typing to have the auto-complete feature present a list of CIs that match your partial value. The search field displays the name of the root CI shown in the map and not the currently focused node. When you return to the map from another form, the system restores the last map viewed, using the default filter and layout settings.

KL BSM CI picker
Use the zoom control to magnify the map. Use the direction arrows to move the entire map, or the selection tool
KL BSM selection tool icon
to move one or more elements. Click the selection tool again to change it into the grab tool
KL BSM grab tool icon
for moving the entire map. Click the circle in the center of the direction arrows to center the image.
KL BSM magnifier

Select a layout for the map elements from the choice list. You can set a default layout through a map property.

Table 2. Choice list
Choice Description
Hierarchy Displays elements in a tree pattern according to their upstream and downstream relationships. This is the default value for the initial display of the map.
Radial Displays elements in a radial pattern according to their upstream and downstream relationships.
Grouping Groups elements according to their CI type.
Force Centers elements around the parent CI, regardless of upstream or downstream relationships.

Collapse an expanded node. The Collapse button is visible when an expand command adds new nodes to the graph.

If you expand multiple times in a row, the Collapse button only goes back one collapse action. Collapse memory is not saved to the database, and therefore is available in the current session only.
Export Image Save a copy of the current map in the PNG format.
Print Map Print the current map or save the map as a PDF file.
Save View

Save the current map view in the database. The saved view preserves node placement and filter conditions at the point in time of the save command. Each view is assigned an automatically incrementing version number in the thumbnail view. In addition, all saved views are available from the Saved Views module.

A message notifies the user that the current view has been saved. Views and versions are saved based on the current root CI.

Load View

Load a previously saved view of the BSM map. The selections available are thumbnail views of your saved map configuration for the root node. Selecting a thumbnail will load both the node placement and the filter conditions that were previously saved. The root node is highlighted with a circle around it. Saved views are loaded from the database.

BSM loadview versions
Full Screen

Toggle the display of the map in and out of full screen mode. The full screen view is not supported on Internet Explorer.

This option is available in the View Map in New Tab view.

KL BSM full screen icon
Filter Panel Toggle between opening and closing the filter panel.

Right-click a CI node to access these controls.

Table 3. CI node controls
Control Function
View CI name Displays the record of the selected CI in a pop-up window. You can also double-click the CI to open this window.
Redraw layout Redraws the map using the selected CI as the new root node, using the currently defined layout setting.
Expand this node Expands the collapsed nodes in the map that are associated with the selected CI. The CI type, manufacturer, location, and relationship filters are updated to reflect the nodes on the expanded map.
Highlight hierarchy

Highlights related nodes upstream and downstream from the node with the color designated in the map property. The highlight appears as the node background color. The highlight also appears on nodes that are dimmed due to selected filters.

The node is related if it meets these criteria:
  • It is a ancestor, or a direct ancestor of an ancestor, of the node.
  • It is a child, or a direct child of a child, of the node.

The children of ancestors and the ancestors of children are not included.

Show related tasks Displays all tasks or outages associated with the selected CI, including incidents, problems, change requests, and follow-on tasks. This option is always available, even if there are no tasks associated with the CI.
Show related outages Displays all outages involving the selected CI. This option only appears when there is an outage associated with the CI.
Add affected CI Adds the selected CI to the Affected CI related list in an incident, problem, or change request. This option is only visible when you access the map from the map icon in a task record's Configuration item field. You might need to configure the incident, problem, or change form to display the Affected CI related list.