Perl API ticket

ServiceNow Perl API Module Description Constructor Subroutines inherited from Task.pm Subroutines inherited from GlideRecord.pm
Ticket

An object representation of a Ticket in the ServiceNow platform. Provides subroutines for querying, updating, and creating tickets.

System Requirements

The ServiceNow Perl API requires Perl 5.8 with the following modules installed:

new(Configuration);

Example:

$ticket = ServiceNow::ITIL::Ticket->new($CONFIG);

Takes a configuration object and manufactures a Ticket object connected to the ServiceNow instance

  • attach
  • close
  • create
  • queryJournal
  • reassign
  • reopen
  • addQuery
  • getValue
  • getDisplayValue
  • setValue
  • next
  • insert
  • query
  • update