Installing the ODBC driver Review setup requirements, download the ODBC driver installer, and install the driver to a computer. You can install the ServiceNow ODBC driver on Microsoft Windows computers. To install the ODBC driver, set up an ODBC user in your ServiceNow instance, then download and install the ODBC driver. If you already have the ODBC driver installed, you can upgrade to the newest version. ODBC driver installation requirementsYou can install the ServiceNow ODBC driver on Microsoft Windows computers.Create an ODBC userAll ODBC queries must be performed as a ServiceNow user.Downloading the ODBC driverThe ODBC driver is available from the ServiceNow Knowledge Base.Run ODBC driver setupInstall the ODBC driver for the first time.