Downloading the ODBC driver

The ODBC driver is available from the ServiceNow Knowledge Base.

To download the ODBC driver, navigate to KB0540707.

If you do not have access to the Knowledge Base, contact your ServiceNow administrator.

If this is the first time the driver is installed, the installer will be in first time installation mode and prompt for the driver to be installed. Install only one version of the ODBC Driver on a computer. If the ODBC driver was previously installed, the installer will be in upgrade mode and prompt for removal of the previous driver first.

Note: Versions older than 1.0.7.3 of the ODBC Driver are no longer supported.