EXCEL web service parameters

Use URL parameters to customize and filter the response.

sysparm_query

Enter an encoded query string in this parameter. The parameter filters the data using the encoded query before returning the Excel file. The following request filters the list to return only incidents that are active:
https://instance_name.service-now.com/incident.do?EXCEL&sysparm_query=active=true

sysparm_view

The value of this URL parameter indicates which list view to use to limit the field values that are returned. For example, to use the "ess" view:
https://instance_name.service-now.com/incident.do?EXCEL&sysparm_view=ess