Remove a blocked video channel

If your organization blocks users from downloading the videos on the Workflow and Orchestration welcome pages, you can remove the videos.

About this task

The instructional videos on the workflow and Orchestration welcome pages are hosted on YouTube. Some organizations block viewing videos from this site. You can follow this procedure to remove the videos from either welcome page.

Procedure

  1. Navigate to System UI > UI Pages.
  2. Open the workflow_editor_welcome record.
  3. From the HTML field, remove the lines shown here for one or both of the welcome pages and update the record.
    • Basic workflow
      <div id = "workflowchannel" class="widget-cotent">
                  <h3 class="widget-header"> ${gs.getMessage('Channel')}</h3>       
      <div class="widget-link">
                      <a target="_new" href="http://wiki.servicenow.com/index.php?title=CSHelp:Deleting_YouTube_Channel">Trouble viewing Channel?</a>
               </div>
                <iframe src=" https://www.youtube.com/embed?list=PLCOmiTb5WX3o_ksSvcNhKlAfh4yZOZlYz" width="525" height="380" frameborder="0" allowfullscreen="true"></iframe> 
      </div>
    • Orchestration
      <div id="orcheschannel" class="widget-cotent">
                  <h3 class="widget-header"> ${gs.getMessage('Channel')}</h3>
         <div class="widget-link">
                      <a target="_new" href="http://wiki.servicenow.com/index.php?title=CSHelp:Deleting_YouTube_Channel">Trouble viewing Channel?</a>
                  </div>
                  <iframe src="https://www.youtube.com/embed?list=PLCOmiTb5WX3o6xHIFhZC0FRue4Uwlz0Xm" width="525" height="380" frameborder="0" allowfullscreen="true"></iframe>
       </div>
    Removing a blocked video channel