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  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store


Test the wizard

Test the wizard

Run through several scenarios to test transition logic and record generation.

About this task

Basic test


  1. Navigate to System Wizards > Wizards.
  2. Click Report Incident.
  3. Click Test.
  4. Enter the following information and click Next.
    • What are you having difficulties with?: Email Issue
    • Please describe your symptoms: Can't access email
  5. Verify that a new record is created and the values match step 4.
  6. Repeat steps 1 – 5 to test each multiple choice answer.

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