Send a public wizard link via email

After a wizard is configured as public, it can be delivered via email to anyone, including recipients who are not ServiceNow users.

About this task

To send a link to the public wizard via email:

Procedure

  1. Navigate to System Wizards > Wizards.
  2. Open the wizard.
  3. Right-click the header and copy the sys_id for the wizard.
  4. Create an email with an email link, using the URL schema:

    https://<base URL>/nav_to.do?uri=expert_shell.do?sysparm_sys_id=<wizard sys_id from step 3>