Workflow activities A workflow activity defines an individual action that a workflow performs, such as adding a record or sending a notification. An activity can succeed or fail and the outcome can determine what the workflow does next. Each activity has properties you can set to determine the details of how the activity behaves. For information about configuring different types of activities, see Workflow activities reference. View workflow activity descriptionsTooltips are available for workflow activities to help you understand how to use each activity.Add an activity to a workflowAvailable activities are displayed in the Core, Packs, and Custom tabs in the Workflow Editor palette.Manage transitions between workflow activitiesTransitions define the processing path of the workflow, depending on conditions defined in each activity.Manage workflow activity conditionsActivities contain default conditions that determine which transitions are followed.Duplicate a workflow activityYou can duplicate an activity used in a workflow, including all the configured properties.Using workflow approval activities and rolling back workflowsWhen you work with approvals, you need to understand how approval activities interact with approval engines, how to correct a skipped approval workflow activity, and how rollbacks work. Using variables in Notify workflow activitiesCertain Notify workflow activities support variable substitution for reading text to callers.Use multiple timer activities in one workflowWorkflow timer activities store data independently of each other in an activity-specific scratchpad.Publish a custom workflow activityWhen a user creates a custom activity and saves or submits it, that activity appears in the Custom and Packs tabs of the designer palette, but is only visible to the user who created it.