Useful logins

Several different logins are recommended to test the system.

Several different logins are recommended to test the system:
  • An admin account to do work.
  • An itil (or similar) login to test as a technician.
  • An ess login to test as an end user.

More logins may be required to adequately test the system.

Note: When you impersonate a user who is locked out or is inactive, the system forces you out of the system as well after you generate an event or click a link.