Configure the blur app option

As a security feature, administrators can configure the mobile app to blur when not in focus on a mobile device.

About this task

For example, when you double-click the home button on your mobile device to close apps or navigate back to where you left off, the ServiceNow app appears blurred.

Procedure

  1. Navigate to System Properties > Mobile UI Properties.
  2. Select the Blur native app UI when the application enters the background check box.
    Figure 1. Blurred app
    App is blurred when not in focus