Get the sys_id from the URL

Users can locate the sys_id of a record by viewing the URL.

About this task

Since the sys_id of a record is always part of the URL for a link to that record, it is possible to retrieve the sys_id by viewing the URL.

Procedure

View the sys_id in the information bar of the browser by hovering over a link to the record.

For example, an Incident with the following URL: https://<instance name>.service-now.com/nav_to.do?uri=incident.do?sys_id=23dc968f0a0a3c1900534f399927740e, would have this sys_id: 23dc968f0a0a3c1900534f399927740e.

Example sys_id