Create or modify answer options

You must create answer options, called metric definitions, for survey questions that have Data type set to Choice or Likert Scale.

Before you begin

Role required: admin or survey_admin

About this task

Note: Changes to a survey, such as the addition or modification of answer options, apply to existing survey instances immediately.


  1. Open a choice or Likert scale survey question.
  2. In the Assessment Metric Definitions related list, open a metric definition or click New.
    Each answer option is stored as a record on the Assessment Metric Definition [asmt_metric_definition] table.
  3. Complete the Assessment Metric Definition form.
    Table 1. Assessment Metric Definition fields
    Field Description
    Display [Required] Text to appear as the answer option.
    Value [Required] Numeric value, greater than or equal to zero, to which the answer option equates. Values determine the order in which answer options appear.

    Values are also used to calculate survey results. See the example that follows. To prevent reporting confusion, no two metric definitions for a given question can have the same Value.

  4. Click Submit.


On survey questionnaires, the answer options for a question appear in order from smallest to largest Value. For example, consider the survey question How do you feel? with the answer options Good, Neutral, and Bad. The following table shows the answer option order based on the Value.

Table 2. Answer option order based on value
Answer Option Value Order
Good 1 First
Neutral 3 Second
Bad 5 Third

If you use survey result calculations, ensure the question Scale definition is set appropriately based on the answer options. In the previous example, if you want the answer option Good to earn the highest score, the scale definition should be Low because Good has the smallest value.