Exporting and importing surveys

Export a survey to import it to a different ServiceNow instance.

The system exports a single XML file that contains a survey definition [asmt_metric_type] and the records that it is associated with:
  • Assessment Metric Template [asmt_template]
  • Assessment Template Definition [asmt_template_definition]
  • Metric definitions [asmt_metric_definition] (survey question answer options)
  • Scheduled Jobs associated with the Survey [sys_trigger]
  • Survey categories [asmt_metric_category]
  • Survey questions [asmt_metric]
  • Survey users [asmt_m2m_category_user]
  • Trigger Condition [asmt_condition]