Enable attachment indexing on a table

When you enable the attachment indexing for a table, text searches can return matches from the record and its file attachments.

Before you begin

Role required: admin

About this task

By default, attachment indexing is enabled for the Knowledge Base.

Enabling attachment indexing causes the platform to re-index the selected table, its parent table, and any children of the parent table.
Warning: For large tables, such as the Task table, re-indexing can take several hours and slows down the system until complete. Re-indexing is best performed during non-peak times.

Procedure

  1. Navigate to System Definition > Dictionary and select the record for the table.
  2. Click the Attributes tab.
  3. Click New and add the following values.
    Table 1. Attribute values
    Field Value
    Attribute Attachment index
    Value true
    Note: The attachment indexing attribute only applies to the tables on which you explicitly add it. It does not cascade to child tables. For example, indexing attachments on the Task table does not index attachments on the Incident table.
  4. Click Submit.
  5. (Optional) To disable attachment indexing, remove the attribute.
  6. Click Update.
    The indexing process begins. When it is complete, attachments can be searched on that table.