Tables and classes

If a table is not included in this list, it does not extend another table.

A table can "extend" another table.

A table that extends another table is called a child class, and the table it extends is the parent class.

If a table is extended, but itself is not extending another table, it is then called a base class.

For a child class record, the database stores new fields unique to the child class and stores the rest of the fields in the parent class. This means that one record in a child class exists both in the child class and the parent class. The record in the child class has a corresponding record (with the same sys_id identifier) in both the parent and child classes, which will always be accessed together as one record by the platform. When a record in one class is deleted, the platform automatically deletes its counterpart in its matching class.
Important: If you edit a field on a child table that is present on the parent table, you will also change it for the parent table and all other child tables.

To see the relationships between classes, use the schema map.

The following is a table of tables in the platform that extend other tables:
Note: If a table is not included here, it does not extend another table.
Table 1. Tables that extend other tables
Table Name and label Description Extension of
Adobe Software License


Adobe Software License Base License Table


Generic Software License


Generic Software License Base License Table


Microsoft Software License


Microsoft Software License Base License Table


Symantec Software License


Symantec Software License Base License Table


Service Contract


Information about service contracts for asset management purposes. Contract




Warranty Contract


BSM Map Actions


Actions on the map. Diagrammer Actions


Catalog Client Scripts


Catalog Client Scripts Client Script


Catalog UI Policy


Catalog UI Policy UI Policy


Catalog UI Policy Action


Catalog UI Policy Action UI Policy Action


Change Phase


Change Phase Task


Change Request


Change Request Task




IMAC Change Request


Change Task


Change Task Task




Data about communication accessories such as phones and computers. Configuration Item

[cmdb_ci ]

AIX Server


AIX Server Unix Server


Apache Web Server


Apache Web Server Web Server




Data such as TCP port, PID and configuration files, related to running processes. Configuration Item


Application Software


Data about installed software. Software


Application Server


A base table for various application servers such as TomCat and Websphere. Application




Domino Application Server


Java Server


Java Server Application Server




Jboss Application




Tomcat Application Server


BEA Weblogic


BEA Weblogic Application Server


IBM Websphere


IBM Websphere Application Server


Business Process


Business Process Configuration Item




Circuit Configuration Item




Cluster Configuration Item


Cluster Node


Cluster Node Configuration Item


Cluster Resource


Cluster Resource Configuration Item


Cluster Virtual IP


Data about cluster VIP. Configuration Item


Communication Device


Data about communication devices such as cellphones, phones, conference phones and wifi. Configuration Item




Computer Configuration Item


Computer Room


Computer Room Configuration Item


Computer Room AC


Computer room AC properties such as wattage and type of cooling. Configuration Item




Database Configuration Item


Data Center


Data such as computers' max power and power consumption, for the data center. Configuration Item


Database Catalog


Database Catalog Configuration Item


DB2 Catalog


DB2 Catalog Database Catalog


DB2 Instance


DB2 Instance Database Instance


Database Instance


Data about database process. Application


MSFT SQL Catalog


Database catalog for MSFT SQL. Database Catalog


MSFT SQL Instance


Data about attributes specific for MSFT SQL instance. Database Instance


MySQL Catalog


MySQL Catalog Database Catalog


MySQL Instance


MySQL Instance Database Instance


Oracle Catalog


Oracle Catalog Database Catalog


Oracle Instance


Data specific for Oracle. Database Instance


Sybase Catalog


Sybase Catalog Database Catalog


Sybase Instance


Data specific for Sybase. Database Instance


Desktop Software


Desktop Software Software


Directory Server


Directory Server Infrastructure Service




Data about physical disks on the server. Configuration Item


Email Server


Email Server Infrastructure Service


ESX Server


Data about the physical ESX server where Vmware ESXi OS is running. Server


File System


Data such as mount point, capacity and type of file system for the file system information on the server. Configuration Item


NFS File System


Data about NFS file systems. File System


SMB File System


SMB File System File System


FTP Server


FTP Server Infrastructure Service




Group Configuration Item


HPUX Server


HPUX Server Unix Server


Infrastructure Service


Infrastructure Service Application


LDAP Service


LDAP Service Infrastructure Service


Infrastructure Software


Infrastructure Software Software


IP Device


IP Device Configuration Item


IP Network


Data such as subnet, router and router_interface_type, about IP networks. Configuration Item


IP Phone


IP Phone Configuration Item


IP Router


A specialization of the Network Gear table. Network Gear


IP Server


IP Server Infrastructure Service


IP Service


IP Service Configuration Item


IP Switch


A specialization of the Network Gear table. Network Gear


iPlanet Web Server


iPlanet Web Server Web Server


Linux Server


Linux Server Server


IBM Mainframe


IBM Mainframe Server


IBM Mainframe LPAR


IBM Mainframe LPAR Server


Microsoft IIS Web Server


Microsoft IIS Web Server Web Server


Storage Device


Storage Device Configuration Item


Network Gear


Data about network equipment such as routers, switches, hubs, gateways and bridges. Hardware


Netware Server


Netware Server Server


Network Adapter


Data about network adapters such as netmasks and mac manufacturers. Configuration Item


Network Traffic


Network Traffic Configuration Item


NGINX Web Server


NGINX Web Server Web Server


OS/X Server


OS/X Server Server




Patch Configuration Item




PDU Configuration Item




Outlet Configuration Item


Computer Peripheral


Data such as monitors, docking stations, kvm switchs, projectors, scanners, keyboards and UPS, related to computer peripherals. Configuration Item




Data such as pages per minute (PPM), printer type, paper type and resolution, related to printers. Hardware


Print Queue


Print Queue Configuration Item




Data such as rack units, rack units in use and power consumption, related to a rack in a datacenter. Configuration Item




Additional data about servers, such as used for and server classification. Computer


Business Service


Data such as used for, SLAs, business criticality and service classification, related to business service. Configuration Item


SNC Component


SNC Component Configuration Item


Solaris Server


Solaris Server




Data such as version, install count, license count, package name, key (when SAM is enabled), related to software packages. Configuration Item


Tomcat Connector


Tomcat Connector Configuration Item


Unix Daemon


Unix Daemon IP Service


Unix Server


Unix Server Server




Data such as ups version, battery status and voltage parameters, related to UPS devices. Hardware


UPS Alarm


UPS Alarm Configuration Item


UPS Bypass


UPS Bypass Configuration Item


UPS Input


UPS Input Configuration Item


UPS Output


UPS Output Configuration Item


Virtual Machine HyperVisor


Data such as VMWare/Parallells/Solaris, related to Virtual Machine hypervisors. Application




Parallels Virtual Machine




VMWare specialization of Virtual Machine. Virtual Machine




Zones Virtual Machine


Virtual Private Network


Virtual Private Network Configuration Item


Websphere Cell


Websphere Cell Configuration Item


Web Application


Data such as document base and application server, related to web applications. Application


Web Server


This is a specialization of the Server class for Windows. Infrastructure Service


Web Service


Web Service Application


Web Site


Data such as Web Server (Apache, IIS), related to Web sites. Application


Windows Service


Windows Service IP Service


Windows Cluster


Windows Cluster Cluster


Windows Cluster Node


Windows Cluster Node Cluster Node


Windows Cluster Resource


Windows Cluster Resource Cluster Resource


Windows Server


Windows Server Server




Zone Configuration Item


CI CPU Metrics


CI CPU Metrics CI Metric


CI DB Connection Metric


CI DB Connection Metric CI Metric


Errors Logged


Errors Logged CI Metric


Events Processed


Events Processed CI Metric


Events Logged


Events Logged CI Metric


CI Java Metric


CI Java Metric CI Metric


Linux Memory Metrics


Linux Memory Metrics CI Metric


CI Load Metrics


CI Load Metrics CI Metric


CI Log Count


CI Log Count CI Metric


CI MySQL Metrics


CI MySQL Metrics CI Metric


CI Oracle Metrics


CI Oracle Metrics CI Metric


Partition Read/Write Statistics


Partition Read/Write Statistics CI Metric


CI Semaphore Metrics


CI Semaphore Metrics CI Metric


CI Service-Now Metrics


CI Service-Now Metrics CI Metric


SQL Response Metrics


SQL Response Metrics CI Metric


CI Transaction Metrics


CI Transaction Metrics CI Metric




Multiprobe Probe


SNMP Probe


SNMP Probe Probe


WMI Probe


WMI Probe Probe


ECC Agent Counter Metric


ECC Agent Counter Metric ECC Agent Metric


ECC Agent Memory Metric


ECC Agent Memory Metric ECC Agent Metric


ECC Agent RGR Metric


ECC Agent RGR Metric ECC Agent Metric


ECC Agent Scalar Metric


ECC Agent Scalar Metric ECC Agent Metric


Catalog Checkout Panel


Catalog Checkout Panel Wizard Panel


Catalog Order


Catalog Order Wizard Panel


KB Viewer


KB Viewer Wizard Panel


Record Generator


Record Generator Wizard Panel


Wizard Client Script


Wizard Client Script Client Script


Wizard Variable


Wizard Variable Question


Import Log


Import Log Log Entry




Computer Import Set Row




Location Import Set Row




Notification Import Set Row




User Import Set Row




Incident Task




Variable Question


KB Submission


KB Submission Task






Plan MySQL


Plan MySQL Plan Execution


Plan Oracle


Plan Oracle Plan Execution




Problem Task


Approval Steps


Approval Steps Process Steps


Release Phase


Represents the stages of work required to complete a release. Task


Release Task


Represents the tasks required to create individual features. Task


Scheduled Data Import


Scheduled Data Import Scheduled Job


Scheduled Data Import


Scheduled Data Import scheduled_data_import


Dynamic Category


Dynamic Category Category


Content Item


Content Item Catalog Item


Execution Plan Approval Task


Execution Plan Approval Task Execution Plan Task


Order Guide


Order Guide Catalog Item


Record Producer


Record Producer Catalog Item


Wizard Launcher


Wizard Launcher Catalog Item




Request Task


Requested Item


Requested Item Task


Catalog Task


Catalog Task Task




Question Question


Group Approval


Group Approval Task


Scheduled Email of Report


Scheduled Email of Report Scheduled Job


Scheduled Script Extension


Scheduled Script Extension Scheduled Job


Scheduled Entity Generation


Scheduled Entity Generation Scheduled Job


Email Notification


Email Notification Rule


Inbound Email Actions


Inbound Email Actions Rule


Script Action


Script Action Rule


Transaction Log Entry


Transaction Log Entry Rule


Approval Rules


Approval Rules Rule


Assignment Rules


Assignment Rules Rule


Service Level Agreement


Service Level Agreement Rule


Inactivity Monitor


Inactivity Monitor Service Level Agreement


View Rule


View Rule Rule




Ticket Task




Variables Dictionary


Edit Field


Edit Field Create Field


Edit Table


Edit Table Create Table


Create Web Service


Create Web Service Create Table


Edit Web Service


Edit Web Service Create Web Service


Create Web Service Field


Create Web Service Field Create Field


Edit Web Service Field


Edit Web Service Field Edit Field


Activity Variables


Variables for activities. Variables


Workflow Log Entry


All of the events and history of the workflow. Log Entry


Workflow SC Variable


The Service Catalog variables for a workflow. Variable


Workflow Schedule


Definitions of the times to run specific workflows. Scheduled Script Execution