Network layout email forwarding

You can use your own SMTP server to forward email sent to a custom email address to the actual instance email address.

Typically, organizations use a custom email address to change the reply-to address from the instance name to a custom email address within their domain. This configuration requires an SMTP server in your internal email architecture to forward email sent to your custom email address to the actual instance email address. Implement a spam filter on your custom email address to prevent unwanted mail from triggering actions on your instance.

Figure 1. Forwarding email sent to your own address or domain
Forwarding email sent to your own address or domain