System diagnostics

Administrators can use the System Diagnostics page to look for root causes of platform performance issues.

This page provides an overview of useful diagnostic information about a running instance and cluster nodes.

Navigate to System Diagnostics > Diagnostics Page.
Figure 1. System Diagnostics page
System Diagnostics page

Cluster Nodes

If you're running a multiple-node cluster, it's useful to know the status of each of the nodes. The nodes check in every 30 seconds and display their current status in the [sys_cluster_state] table. Navigate to System Cluster > Node States.

Memory

The Cluster Node Status shows used and total memory for each node. Memory use fluctuates, and it is not uncommon for it to go up to beyond 95% usage before memory garbage collection reduces it back to normal levels.

Transactions

If you're looking for information about what a user was doing at a particular time, the transaction log is useful. The transaction log lists all transactions, the user who performed it, and the URL the user was going to. Navigate to System Logs > Transaction Log to see the information.

Email

The email log can help you determine whether emails are being sent, the recipient, and the format of the message. The email log also shows all inbound email. Navigate to System Logs > Email Log.

Configuring System Diagnostics Properties

System Diagnostics properties let you define when items appear red on the page.

Navigate to System Properties > System Diagnostics.
Figure 2. System Diagnostics properties
System diagnostics properties