Change rota escalation settings Rota escalations are set after the wizard has been completed. Before you beginRole required: rota_admin or admin About this task Escalation type determines the order in which certain members of a group are notified about the escalation. The escalation type depends on the number of rosters. Its value is automatically set to Rotate Through Members if a rota has only one roster. The escalation chain goes through all members of that roster. If a rota has more than one roster, its value is Rotate Through Rosters. The escalation chain goes through all the rosters to determine who to notify. Catch-all identifies the user who receives notifications if none of the on-call staff accepted the incident assignment. It can be none, a group manager, an individual, or all roster members. Procedure Navigate to On-Call Scheduling > My Group Schedules. Select the rota to edit. Change the escalation settings. Click Update.