Configure the processing order

Configure the processing order for inbound email actions to force them to run in a prescribed order.

Before you begin

Role required: admin

Procedure

  1. Navigate to System Policy > Email > Inbound Actions.
  2. Open an existing inbound action or create one.
  3. Complete the form and assign an order number to the Order field to establish when this inbound rule should run in relation to other rules. If you upgraded and activated the plugin, the Order field might be named Execution Order.
    Note: Ensure each inbound action has a unique Order value to ensure the system stops processing as expected. If multiple inbound actions have the same Order value, the system might evaluate all of the inbound actions, even if one of them contains the event.state="stop_processing"; script or has the Stop processing option selected.
  4. To stop rule processing when an inbound email action runs successfully: add the following line to the bottom of the script:
    • Select the Stop processing check box.
    • Add the following line to the bottom of the Actions script:
      event.state="stop_processing";
    Figure 1. Inbound email actions: Order and Stop processing fields
    Inbound email actions: Order and Stop processing fields