Push notification properties
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Notifications
Push notifications provides several properties to customize the setup.
Add these properties to the System Properties [sys_properties] table.
- glide.push.apns.version
- Controls which version of the Apple Push Notification service (APNs) to use in your instance. You can use APNs version 1 or 2. The system uses APNs version 2 by default. To use APNs version 1 instead, set the value to 1.
- Type: integer
- Default value: 2
- glide.push.debug
- Creates entries in the system log for push notification errors.
- Type: true | false
- Default value: false
- glide.push.enabled
- Enables or disables push notifications.
- Type: true | false
- Default value: true
- glide.push.feedback.debug
- Creates entries in the system log for feedback sent by the APNs for custom iOS push applications.
- Type: true | false
- Default value: false
- glide.push.notification.ttl_seconds
- Specifies the number of seconds after which a queued push notification expires. After a push notification is triggered, it is queued and finally processed by a scheduled job. If the time the notification sits in the queue exceeds this value, the notification is not sent. Check the Push Notifications log for more information.
- Type: integer
- Default value: 21600
Related Content
- Push notification system
The push notification system involves several key elements that manage the delivery of push messages and push notification responses.
- Activate push notifications
Several plugins must be activated to use push notifications. If you have the Mobile UI (com.glide.ui.m) plugin active, push notification plugins are automatically activated.
- Installed with push notifications
Several types of components are installed with the push notifications plugins.
- Push notification setup with the ServiceNow mobile app
The ServiceNow mobile application automatically enables push notifications and configures mobile devices for push notifications when users initially log in to the instance.
- Push notification setup with a custom push application for ServiceNow mobile apps
If you are using your own custom mobile or push application, you must configure your app for use and set up the push contents.
- Requeue failed push notification messages
Push notification delivery might fail for various reasons. You can view which messages failed and requeue them to be sent out if necessary.
- Push notification retention
You can archive and eventually destroy push notifications that you no longer need or if your Push Notification table is excessively large.