Set base URLs

With context-sensitive help, you can set a base URL for an external help system.

If you want to create numerous help contexts that direct to a single server other than the ServiceNow help system, enter the base URL in the help.base.default property.
Figure 1. Base URL for custom help contexts
On the Help Context form, when the ServiceNow Wiki check box is cleared and you enter a value in the URL or page name field that does not contain the string ://, that value is appended to the base URL defined by help.base.default property.
Note: When the ServiceNow Wiki check box is cleared and the URL or page name field contains an absolute URL (distinguished by the string :// in the value), the value in the help.base.default property is ignored. This allows you to create help contexts that link to a variety of different servers.