History of recently-viewed records

In UI11, the system offers a viewable history of an ITIL user's recently-viewed records, and it can display an ITIL user's most viewed items.

The system offers a viewable history of an ITIL user's recently-viewed records, and it can display an ITIL user's most viewed items. Both are implemented as tags, and once activated they will appear in the application navigator in UI11.

Figure 1. View history
Note: In UI16, a similar feature is available. For more information, see View your navigation history.