Context menus

Context menus in lists of records are right-click menus that provide three different levels of controls, depending on the view from which they are opened. The content and behavior of context menus can be controlled by an administrator.

Certain context menus are configured for administrative users by default. The menu options are for commonly used tables, such as Incident [incident] and Change [change_request]. Other options might appear on menus for other tables.

Menu options presented to users can be controlled with roles.