Context menus in lists of records are right-click menus that provide three different
levels of controls, depending on the view from which they are opened. The content and behavior of
context menus can be controlled by an administrator.
Certain context menus are configured for administrative users by default. The menu options are
for commonly used tables, such as Incident [incident] and Change [change_request]. Other options
might appear on menus for other tables.
Menu options presented to users can be controlled with roles.