When translating just a few field labels or values, such as when you add customizations
to a translated instance, use the procedure that applies to the type of text being
Three types of ServiceNow
- Translated_field: Stores field labels, related list
names, and certain field values. The
value of the translated_field replaces the label, list name, or field value when the user
selects the matching language. Translated_field values have a one-to-many relationship with
their associated keys. As a result, multiple records can reference one translated_field
- Translated_text: Stores long text
values in plain text. The value of the translated_text replaces the plain text when the user
selects the matching language. Translated_text values have a one-to-one relationship with their
associated keys. As a result, only one record can reference a translated_text value.
- Translated_html: Stores long text
values in HTML. The value of the translated_html replaces the HTML when the user selects the
matching language. Translated_html values have a one-to-one relationship with their associated
keys. As a result, only one record can reference a translated_html value.
All three translated field types support list sorting. To determine the field type, right-click
the field on the form, select Configure Dictionary, and check the
stores the translated values
as separate records and displays the proper value according to the end user’s language. You can
translate an entire instance by exporting the translation tables and then importing the
translated strings as described under Translate the
Note: In addition to translated field types, currency fields
display the same price in different currencies based on the user's language.