Configure the list layout

You can configure a list to choose which columns appear in a list, create list views, and create new fields on the table.

Before you begin

Role required: personalize_list

Procedure

  1. Open the list in the view you wish to modify.
    For example, to modify the incident mobile view, navigate to Incident > Openand select View > Mobile from the context menu.
  2. Right-click any column heading and select Configure > List Layout.
  3. Use the slushbucket to select the columns and the order of appearance.
    The first non-reference field automatically links to the form view of the record. For this reason, consider using the record number as the first column in the list layout.
    Note: If you create a personal list and then configure the list view differently, the changes do not appear until you reset your personal list to column defaults.

Add an extended field to a base table list

Administrators can configure a property that determines whether fields on extended tables can be added to a parent table list. For example, when this feature is enabled, you can view and filter on the Caller field, from the Incident table, on a Task table list.

Before you begin

Role required: admin
Note: Enabling this property does not show the extended table fields in the personalize list.

Procedure

  1. Navigate to System Properties > UI Properties.
  2. Locate the property Allow base table lists (task, cmdb_ci, etc.) to include extended table fields (incident_state, os_version, etc.), and allow filtering on extended table fields (glide.ui.list.allow_extended_fields).
  3. Select the check box to enable extended fields on parent table lists. Clear the check box to disable the feature.
  4. Click Save.