Configure suggested text for string fields

Suggestions are configured differently depending on field type.

Before you begin

Role required: personalize_choices

About this task

You can configure the suggested text options for string fields.

Procedure

  1. Right-click the field label and select Configure Choices.
  2. Using the slushbucket, select options and the order in which you want them to appear.
    • To create a new option, enter the suggested text in the Enter new item field and click Add.
    • The Apply to Table field is available when the current table extends another table (for example, Incident extends Task). This field allows suggested text options to be configured for all tables that extend the parent or for only the current (child) table.
  3. Click Save.
  4. To edit existing options, right-click the field label and select Show Choice List..

Example

Configure choices