Set up an Edge Encryption user account

The Edge Encryption proxies connect to the instance as a user, in order to obtain and update encryption configuration information. Create a user account for this purpose and give the edge_encryption role to the user.

Before you begin

The Edge Encryption plugin must be installed before you can assign the role.

Role required: admin

Procedure

  1. On your ServiceNow instance, create a user account to be used by the Edge Encryption proxy applications.
  2. Assign the edge_encryption role to the user.
  3. On each proxy, update the edgeencryption.properties file with the properties for the user account.
    1. Change to the <installation directory>/conf/ directory.
    2. Open the edgeencryption.properties file.
    3. Enter the properties for the user account.
      Table 1. User account properties
      Property Description
      edgeencryption.target.username The user name that the proxy uses to log in to the instance. The user must have the edge_encryption role.
      edgeencryption.target.password The password that the proxy uses to log in to the instance.
  4. Save and close the edgeencryption.properties file.