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Configure Flash movie blocks

Configure Flash movie blocks

Use a Flash movie block to embed any Flash movie (.swf file) as an attachment or by referencing a URL in a content page.

Before you begin

Role required: content_admin or admin

About this task

To add streaming video or Flash video (.flv), for example, to a knowledge article, see Adding media to HTML fields.


  1. To create a Flash movie block, navigate to Content Management > Flash Movies.
  2. Click New.
  3. Complete the Flash Movie form.
    Table 1. Flash movie form
    Field Input value
    Name Type a unique name for the Flash movie block.
    Source Determines where the Flash movie is found. Choices are:
    • Attachment - If this choice is selected, upload the Flash movie to this record.
    • Link to External Object - If this choice is selected, a URL field is displayed. Specify the Flash movie URL and ensure that the Flash movie is publicly accessible.
    Height Height, in pixels, for the Flash movie.
    Width Width, in pixels, for the Flash movie.