Add a user and a record to a domain

By default, all users and records are part of the global domain and are therefore accessible to all users.

Before you begin

Role required: admin

About this task

To use data separation and delegated administration, you must first assign users and their relevant records to one or more domains.

Procedure

  1. Personalize the list or form to add the Domain field.
  2. Set the Domain field for the user or record.
    For example, assign Bow Ruggeri to the Network domain. Assign Don Goodliffe to the Database domain. Add the Network and Database domains to relevant records such as incidents, configuration items, requests.
    Add Domain