Domain visibility determines whether users from one domain can access records from
For example, if Don Goodliffe is in the Database domain, and Bow Ruggeri is in the Network
domain, and no incidents are in the global domain, then Don Goodliffe cannot access Bow Ruggeri's
incidents since data separation prevents this.
Note: While visibility is one method to allow users to access records, it is recommended that you
use Contains for more robust control.
You can add the Database domain as a Visibility Domain to the Bow Ruggeri's user record
(Visibility Domains is a related list on the user record). Then, Bow Ruggeri can access Don
Goodliffe's incidents since he now has visibility to the Database domain. If you remove the
visibility domain, then Bow Ruggeri can no longer access incidents in the Database domain.
Note: Granting users a visibility domain grants them all the rights they would normally have to
the record based on ACL rule permissions.
Users can also inherit visibility domains based on their group membership if you set the domain
table to the Group [sys_user_group] table. For example, as a member of the Database group, Don
Goodliffe also automatically gains the Database domain as a visibility domain. Group membership
grants visibility to any matching domain name.