When a work order is automatically qualified, the system creates a task in the
Draft state, which must be promoted.
When a user with the admin or wm_initiator_qualifier role creates a work order that
is qualified automatically, the work order state progresses from
Draft to Qualified and the system
automatically creates a task in the Draft state. This user
can then promote the draft tasks to a state of Pending
You can promote multiple tasks at the same time from a related list or a task list.
Check the check boxes of the tasks to promote and select Ready for
Dispatch from the Action choice list.
The list displays tasks in the Draft state
created by the current user.
Open a task.
Make sure the task has a Dispatch group.
Click Ready for Dispatch.
The task is promoted to the Pending Dispatch