Cancel a work order

Cancel a work order if the work is no longer necessary or if it is a duplicate of another work order.

About this task

When you cancel a work order, all associated work order tasks are canceled automatically. Work orders can be canceled by different roles during specific states in the work order life cycle.

Procedure

  1. Navigate to Work Management > All Work Orders.
  2. Open a work order.
  3. In Work notes, enter a reason for canceling the work order.
  4. Click Cancel.
    An error message appears if text is not entered into the Work notes field.