After all request tasks are qualified, the parent request state automatically changes
Role required: wm_dispatcher, wm_initiator_qualifier_dispatcher, or wm_admin
Be sure the facilities administrator has sourced parts and created transfer order
lines before dispatching work order tasks to agents.
Open a task.
Select an assignment group for the task.
Select an individual agent in the Assigned to
The lookup list displays all of the agents in the assignment
The task is now dispatched in the Assigned