Part requirements

After all work order tasks are qualified, the parent work order state automatically changes to Qualified. At this point, you can request more information from the qualifier, if necessary, and source any parts required for the tasks.

After all work order tasks are qualified, the parent work order state automatically changes to Qualified. At this point, you can request more information from the qualifier, if necessary, and source any parts required for the tasks. If a work order was created from a work order template, the system automatically adds the part requirements to the work order task.

The examples in this page illustrate the use of part requirements with work orders; however, part requirements can be used with any Service Management application.

To create part requirements and source parts, the part requirements option must be enabled in Field Service Configuration.