Space management The concept of space has been added to the Facilities Service Management application. Going beyond a flat floor plan, by defining spaces at all levels with the same unit measure, metrics like occupancy percentage, total space available, and the like, become readily available for space management analysis. The additional benefits of space management include: ability to forecast future space requirements simplification of the charge back process space analysis for actual and planned use cases addition of zones for creating different collections of spaces Space hierarchyA natural hierarchy was created to allow you to model your organization's space. Once the space is modeled you will be able to manage space and view how effectively space is being utilized. The hierarchy from top to bottom is campus, building, level (floor), and space. Space rollup calculationsThe Facilities Service Management application can rollup occupancy, area, and usage information from lower to higher levels in the space hierarchy. Rollups only happen for spaces that are designated as occupiable; the occupancy values from that space are "rolled-up" to the level above them. Associated usersEach space includes an Associated Users related list. From here, users can be assigned to more than one location, as well as being assigned a primary location.GeoJSON Map filesMaps used by the ServiceNow floor plan visualization feature are in the open standard, GeoJSON-format. Customer-created mapsCreating a map, begins with the addition of the campus, then the buildings, floors, and other spaces.Run transformRunning a transform allows you to easily export information from your records, put that data into an .xls file and import that data into the ServiceNow Space Management application.