Roles installed with Facilities Service Management

Facilities Service Management adds the following roles.

Role title [name] Description Contains Roles
facilities_admin Facilities administrators create and modify all facilities requests, modify floor plans, and configure buildings, floors, and rooms. Administrators can also create tasks using the Clone Task feature.
  • catalog_admin
  • facilities_approver_user
  • facilities_dispatcher
  • facilities_staff
  • fpv_element_writer
  • fpv_floorplan_writer
  • knowledge_manager
  • skill_admin
  • skill_model_admin
  • template_admin
  • territory_admin
facilities_asset_admin
facilities_approver_user Can approve whether a facilities request can move forward.
  • approver_user
facilities_dispatcher Schedules and assigns the tasks to facilities staff. They can be searched (filtered by) the group they manage.
  • facilities_staff
  • inventory_user
  • skill_model_user
  • territory_user
facilities_read Role for members of the Facilities team who can read requests. none
facilities_staff Provides full access to the Facilities application and all modules. Provides the ability to create and modify facilities requests and access facilities reports. Facilities staff are typically the users who are assigned to facilities requests and update the request record accordingly.
  • document_management_user
  • facilities_read
  • fc_request_reader
  • fc_request_writer
  • fpv_element_reader
  • fpv_floorplan_reader
  • inventory_user
  • skill_user
  • territory_user
Do not assign the following roles to groups or users. These roles are automatically inherited by the Facilities staff and Facilities admin roles.
fc_request_reader Grants read access to facilities request records. none
fc_request_writer Grants create, read, write, and delete access to facilities request records.
  • fc_request_reader
fpv_floorplan_reader Grants read access to floor plans.
  • fc_request_reader
fpv_floorplan_writer Grants create, read, write, and delete access to facilities floor plans.
  • fpv_floorplan_readert
fpv_element_reader Grants read access to room records. none
fpv_element_writer Grants create, read, write, and delete access to room records. none
Table 1. User roles installed with Facilities Service Management CMS Portal
Role Description
fc_request_reader Provides access to the following link in the Facilities Service Management CMS Portal:
  • Knowledge
fc_request_writer Provides access to the following links in the Facilities Service Management CMS Portal:
  • Knowledge Catalog Status
  • Catalog
  • Status
fpv_element_writer Provides access to the following link in the Facilities Service Management CMS
  • Portal: Status