Manage facilities requests

Facilities staff members need to regularly access request records as they resolve the request and correspond with the submitter. Staff members can also access built-in reports to see information like the number of unassigned requests or the number of active requests for each building.

Facilities staff members can access all facilities requests and make changes as necessary. Facilities staff members typically perform the following tasks on a regular basis:

  • Approve requests
  • Assign requests to staff members
  • Collaborate with request submitters and with other staff members on request records
  • Change the location of a request
  • Close requests