Activate Facilities Service Management floor plan viewer The Facilities Service Management floor plan viewer plugin is available as a separate subscription. Before you beginRole required: admin About this task To purchase a subscription, contact your ServiceNow account manager. After purchasing the subscription, activate the plugin within the production instance. You can evaluate the feature on a sub-production instance without charge by activating it within the instance. You can add Facilities Service Management to the Service Management CMS portal by activating the following plugins: Service Management [com.snc.enterprise_service_management.cms] Facilities Service Management CMS Portal [com.snc.facilities.core.cms] Procedure Navigate to System Definition > Plugins. Right-click the plugin name on the list and select Activate/Upgrade. If the plugin depends on other plugins, these plugins are listed along with their activation status. (Optional) If available, select the Load demo data check box. Some plugins include demo data—sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good policy when you first activate the plugin on a development or test instance. You can load demo data after the plugin is activated by repeating this process and selecting the check box. Click Activate.