Interactive facility maps The interactive facility maps application allows you to use maps that are 'geo-spatially" aware, centered around a campus-level hierarchy, improving your facilities request tracking and space management. Decision makers in your organization can track, manage, and analyze spaces in support of organizational needs. The Interactive facility maps application offers the following benefits: The workbench provides the exact location of a facilities request on a campus map, so the facilities team knows exactly where users encountered the issue. Any user in the system can view all open facilities requests, giving them a chance to see the open facilities issues that have already been reported. Maps are available to anyone in the organization, so users can search for people or spaces on the map. Configuration items (CIs) can be identified on each facilities request so you know which items in your infrastructure are also impacted. Zone creation allows you to see what spaces may be affected by particular actions, like maintenance or construction of equipment that services those zones. Define spaces with capacity metrics (gross space, usable space, assignable space, occupiable space) for reporting and financials. Interactive facility maps processThe interactive facility maps application provides an interactive and intuitive experience with space. After the facilities administrator creates the campus and configures the application with workflow, agent assignment, and other considerations, your employees can make facilities and move requests that are tracked to specific locations anywhere on the campus. Get started with interactive facility mapsInformation about activating interactive facility maps and configuring it for use.Facilities workbenchMembers of the facilities staff can use the workbench to interact dynamically with the floor plan.