Mobile release notes

New in the Geneva release, access a ServiceNow® instance on your mobile device using the native mobile app.

Activation information

Download the app from the iTunes store or from the Google Play store. You must be connected to a ServiceNow Geneva Patch 6 instance or newer on the Android app.
Table 1. Devices supported by the mobile app interface
Device Supported versions
Apple® iPhone® All models of iPhone running iOS 9 and above.
Apple® iPod® touch All models of iPod running iOS 9 and above.
Apple® iPad® All models of iPad running iOS 9 and above.
Android™ mobile devices All models of Android phone running 4.4 (KitKat) and above. Only Geneva patch 6 and higher is supported on the Android app.

See Mobile app UI for more information.