Geneva Patch 7 Hot Fix 6 The Geneva Patch 7 Hot Fix 6 release provides fixes for the Geneva release. For the Geneva Patch 7 Hot Fix 6 release: Build date: 08-26-2016_1516 Build tag: glide-geneva-08-25-2015__patch7-hotfix6-08-22-2016 For more information about how to upgrade an instance, see Upgrade to Geneva. For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Geneva fixed problems, see KB0598265. Note: This version is approved for FedRAMP. Fixed problems in Geneva Patch 7 Hot Fix 6 Problem Short description Description Steps to reproduce Knowledge Management PRB677532 Categories that do not belong to the knowledge base being searched are being returned in the filter when they should not be Search within specific knowledge bases in Knowledge v3 is confusing to end users, due to categories outside of the knowledge base being returned in the filter. Activate the Human Resources Application: Core plugin with demo data to create the Human Resources Knowledge Bases. Note that the resulting knowledge bases all include categories named Policies. Navigate to Self-Service > Knowledge. Click on Human Resources General Knowledge. Search for policy. The left filter panel shows 3 or 4 Policies categories. Search also returns categories outside of 'Human Resources General Knowledge'. If you click a category that does not belong to 'Human Resources General Knowledge', the results disappear, which confuses users. Expected behavior: Categories should be displayed in a hierarchical tree format to be able to determine which knowledge base the categories belong to. Actual behavior: Search within a specific knowledge base returns categories from other knowledge bases. Fixes included with Geneva Patch 7 Hot Fix 6 * Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in. Geneva Patch 7 Hot Fix 4 Geneva Patch 7 Hot Fix 2 Geneva Patch 7 Geneva Patch 6 Hot Fix 3 Geneva Patch 6 Hot Fix 2 The PRBs in GP6HF2 were also fixed in * GP7: PRB670075, PRB668555 GP7, GP8: PRB674257 Geneva Patch 6 Hot Fix 1 Geneva Patch 6 Geneva Patch 5 Hot Fix 6This release includes the GP5HF6 PRBs that were also fixed in GP7. * GP6, GP7: PRB670075 GP7: PRB671433 GP11: PRB681035 Geneva Patch 5 Hot Fix 5 Geneva Patch 5 Hot Fix 4 Geneva Patch 5 Hot Fix 1 Geneva Patch 5 Geneva Patch 4 Hot Fix 10 Geneva Patch 4 Hot Fix 7This release includes the GP4HF7 PRB that was fixed in GP7. * GP6: PRB665856, PRB666396 GP7: PRB654191 Geneva Patch 4 Hot Fix 6 Geneva Patch 4 Hot Fix 5 Geneva Patch 4 Geneva Patch 3 Hot Fix 12 Geneva Patch 3 Hot Fix 10This release includes the GP3HF10 PRBs that were fixed in GP7. * GP4: PRB661633 GP6: PRB661336, PRB668020, PRB668209 GP7: PRB671433, PRB673885, PRB674003, PRB674124, PRB671499, PRB673069 GP8: PRB668543, PRB674127, PRB676159 Geneva Patch 3 Hot Fix 9 Geneva Patch 3 Geneva Patch 1 Geneva fixes Note: The fix for PRB598926, which was originally fixed in the Geneva feature release, was reverted in Geneva Patch 7. This reversion only applies to Geneva releases, starting from Geneva Patch 7. Helsinki releases will still contain a fix for PRB598926.