Geneva Patch 3 Hot Fix 12

Geneva Patch 3 Hot Fix 12 provides fixes for the Geneva release.

For Geneva Patch 3 Hot Fix 12:
Build date: 06-22-2016_1739
Build tag: glide-geneva-08-25-2015__patch3-hotfix12-06-16-2016

For more information about how to upgrade an instance, see Upgrade to Geneva.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Geneva fixed problems, see KB0598265.

Note: This version is approved for FedRAMP.

Fixed problem in Geneva Patch 3 Hot Fix 12

Problem Short description Description Steps to reproduce
Platform Performance

PRB670075

KB0594813

ServletTransaction does not account for recycled requests and leaves sessions in session sync The RESTAPIProcessor throws an exception that causes the transaction to be canceled, but not release the session sync on the session. This results in sessions "leaking" in the queue and can eventually, in a worst case scenario, consume the whole transaction queue. The affected end user(s) experiences HTTP 429 "Rejecting request" errors. Refer to the listed Known Error KB article for details.

Fixes included with Geneva Patch 3 Hot Fix 12

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

Note:
  • The fixes for Geneva Patch 2 and Geneva Patch 3 were combined into one patch. ServiceNow documentation refers to this combined patch as Geneva Patch 3.
  • Geneva Patch 3 Hot Fix 4 does not exist.