Geneva Patch 0 Hot Fix 1

Geneva Patch 0 Hot Fix 1 provides fixes for the Geneva release.

For Geneva Patch 0 Hot Fix 1:
Build date: 11-07-2015_1248
Build tag: glide-geneva-08-25-2015__patch0-hotfix1-11-06-2015

For more information about how to upgrade an instance, see Upgrade to Geneva.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Geneva fixed problems, see KB0598265.

Note: This version is approved for FedRAMP.

Fixed problems in Geneva Patch 0 Hot Fix 1

Problem Short description Description Steps to reproduce
Event Management

PRB651648

'Change condition - Remediation workflow' business rule breaks any new workflow created that is not running against the Remediation Task (em_remediation_task) table The 'Change condition - Remediation workflow' business rule is running on insert of wf_workflow_version with no conditions. This causes all new workflows to have the following condition: remediation_workflow=dbe383b44fe3020065178 e328110c71b^run_remediation=true^EQ.

When a user looks in the UI after checking out a workflow that either did not have a condition or had a different one, it appears that no condition is saved on checkout/publish unless it is changed before publish. This is because that condition in the UI cannot be rendered for any other tables except the em_remediation_task table.

  1. Activate the Service Watch plugin.
  2. Create a new Emergency Change request.
  3. Verify that the Emergency Change workflow is running.
  4. Check out the Emergency Change workflow.
  5. Create a new Emergency Change request.
  6. Verify the Emergency Change workflow is no longer starting/running.

Fixes included with Geneva Patch 0 Hot Fix 1

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.