Available versions (Geneva)

The Geneva family includes Enterprise patches and hot fixes, as well as releases for Password Reset, ODBC, and Mobile.

For more information about how to upgrade an instance, see Upgrade to Geneva.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Geneva fixed problems, see KB0598265.

Note: This version is approved for FedRAMP.

Q4 2017 QPP Targets

Release Patch target option (1, 2) Release notes
Helsinki Helsinki Patch 12 Helsinki
Istanbul Istanbul Patch 9 Istanbul
Jakarta Jakarta Patch 3 Jakarta
  • (1) Targets are subject to change prior to patching. Target versions for a quarter change only if absolutely necessary.
  • (2) ServiceNow will occasionally add an additional letter to some patch and hot fix names (for example, Istanbul Patch 3a). Please consult the release notes for the list of fixes included in each version.

Available versions

For publicly available hot fix release notes that are not yet listed below, refer to KB0598632.

Release version Release type Released on Availability (3, 4)
Geneva Patch 11 Patch 02/28/17 Unavailable
Geneva Patch 10 Hot Fix 2 Hot fix 04/20/17 Unavailable
Geneva Patch 10 Patch 12/02/16 Unavailable
Geneva Patch 9 Hot Fix 3 Hot fix 04/14/17 Unavailable
Geneva Patch 9 Hot Fix 2 Hot fix 12/12/16 Unavailable
Geneva Patch 9 Hot Fix 1 Hot fix 11/04/16 Unavailable
Geneva Patch 9 Patch 10/04/16 Unavailable
Geneva Patch 8 Hot Fix 3 Hot fix 11/01/16 Unavailable
Geneva Patch 8 Hot Fix 2 Hot fix 10/18/16 Unavailable
Geneva Patch 8 Hot Fix 1 Hot fix 09/30/16 Unavailable
Geneva Patch 8 Patch 08/19/16 Unavailable
Geneva Patch 7 Hot Fix 10 Hot fix 11/08/16 Unavailable
Geneva Patch 7 Hot Fix 9 Hot fix 10/13/16 Unavailable
Geneva Patch 7 Hot Fix 8 Hot fix 10/04/16 Unavailable
Geneva Patch 7 Hot Fix 7 Hot fix 09/26/16 Unavailable
Geneva Patch 7 Hot Fix 6 Hot fix 09/13/16 Unavailable
Geneva Patch 7 Hot Fix 4 Hot fix 08/02/16 Unavailable
Geneva Patch 7 Hot Fix 2 Hot fix 07/11/16 Unavailable
Geneva Patch 7 Patch 05/26/16 Unavailable
Geneva Patch 6 Hot Fix 3 Hot fix 06/01/16 Unavailable
Geneva Patch 6 Hot Fix 2 Hot fix 05/26/16 Unavailable
Geneva Patch 6 Hot Fix 1 Hot fix 05/06/16 Unavailable
Geneva Patch 6 Patch 04/27/16 Unavailable
Geneva Patch 5 Hot Fix 6 Hot fix 06/14/16 Unavailable
Geneva Patch 5 Hot Fix 5 Hot fix 05/19/16 Unavailable
Geneva Patch 5 Hot Fix 4 Hot fix 05/05/16 Unavailable
Geneva Patch 5 Hot Fix 3 Hot fix 04/29/16 Unavailable
Geneva Patch 5 Hot Fix 1 Hot fix 04/26/16 Unavailable
Geneva Patch 5 Patch 03/30/16 Unavailable
Geneva Patch 4 Hot Fix 10 Hot fix 05/02/16 Unavailable
Geneva Patch 4 Hot Fix 7 Hot fix 04/26/16 Unavailable
Geneva Patch 4 Hot Fix 6 Hot fix 04/18/16 Unavailable
Geneva Patch 4 Hot Fix 5 Hot fix 04/08/16 Unavailable
Geneva Patch 4 Hot Fix 4 Hot fix 03/28/16 Unavailable
Geneva Patch 4 Hot Fix 3 Hot fix 03/16/16 Unavailable
Geneva Patch 4 Hot Fix 2 Hot fix 03/15/16 Unavailable
Geneva Patch 4 Hot Fix 1 Hot fix 03/09/16 Unavailable
Geneva Patch 4 Patch 02/22/16 Unavailable
Geneva Patch 3 Hot Fix 12 Hot fix 06/24/16 Unavailable
Geneva Patch 3 Hot Fix 11 Hot fix 05/19/16 Unavailable
Geneva Patch 3 Hot Fix 10 Hot fix 05/17/16 Unavailable
Geneva Patch 3 Hot Fix 9 Hot fix 04/16/16 Unavailable
Geneva Patch 3 Hot Fix 8 Hot fix 04/05/16 Unavailable
Geneva Patch 3 Hot Fix 7 Hot fix 03/10/16 Unavailable
Geneva Patch 3 Hot Fix 6 Hot fix 03/08/16 Unavailable
Geneva Patch 3 Hot Fix 5 Hot fix 03/02/16 Unavailable
Geneva Patch 3 Hot Fix 3 Hot fix 02/18/16 Unavailable
Geneva Patch 3 Hot Fix 2 Hot fix 02/05/16 Unavailable
Geneva Patch 3 Hot Fix 1 Hot fix 02/04/16 Unavailable

Replaced by Geneva Patch 3 Hot Fix 2

Geneva Patch 3 Patch 01/26/16 Unavailable

Replaced by Geneva Patch 3 Hot Fix 2

Geneva Patch 1 Hot Fix 8 (Express only) Hot fix 04/04/16 Unavailable
Geneva Patch 1 Hot Fix 7 Hot fix 01/27/16 Unavailable
Geneva Patch 1 Hot Fix 6 Hot fix 01/23/16 Unavailable

Replaced by Geneva Patch 3 Hot Fix 2

Geneva Patch 1 Hot Fix 5 Hot fix 01/05/16 Unavailable

Replaced by Geneva Patch 1 Hot Fix 6

Geneva Patch 1 Hot Fix 3 (Express only) Hot fix 01/04/16 Unavailable

Replaced by Geneva Patch 1 Hot Fix 7

Geneva Patch 1 Hot Fix 2 Hot fix 12/18/15 Unavailable
Geneva Patch 1 Hot Fix 1 Hot fix 12/15/15 Unavailable
Geneva Patch 1 Patch 12/08/15 Unavailable
Geneva Patch 0 Hot Fix 1 Hot fix 11/11/15 Unavailable
Geneva fixes

See KB0552811.

Feature 11/03/15 Unavailable

Replaced by Geneva Patch 0 Hot Fix 1

  • (3) Available: If a version is labeled as "Available," any user can upgrade to that version. "Available" versions will appear on the Instance Upgrade Management Dashboard. Upgrades to these versions may require an entitlement.
  • (4) Unavailable: If a version is labeled as "Unavailable," contact ServiceNow Customer Support for approval to upgrade to that version.
Note:
  • Geneva Patch 1 Hot Fix 8 is only for Express customers.
  • Geneva Patch 1 Hot Fix 4 was retired and replaced by Geneva Patch 1 Hot Fix 5.
  • The fixes for Geneva Patch 2 and Geneva Patch 3 were combined into one patch. ServiceNow documentation will refer to this combined patch as Geneva Patch 3.
  • Geneva Patch 3 Hot Fix 4 does not exist.

Mobile versions

For the latest iOS and Android mobile application release notes, refer to KB0598602.

Password Reset Windows Application releases

For the latest Password Reset Windows Application release notes, refer to KB0598975.

ODBC Driver releases

For available ODBC release notes that are not yet listed below, refer to KB0540707.

Release version Availability
ODBC Driver 1.0.12 release notes Available
ODBC Driver 1.0.11 release notes Available
ODBC Driver 1.0.10 release notes Legacy