data collector connects to the ServiceNow database to send your data to Performance Analytics
daily on a fully automated basis.
are statistics that businesses track to measure current conditions and to
forecast business trends.
Before defining jobs, make sure that indicator sources, breakdown sources, and indicators have
been defined. Otherwise, jobs cannot return any results.
The data collector enables the configuration of data collection from
your instance, and automatically sends the data as indicator and indicator breakdown scores to
Choose one of the following methods to collect indicator scores
based on the frequency and integrity of your data.
- If you need to measure an indicator once a month, quarter, or year, the preferred methods
are to use the manual interface or imported score data.
- If you need to measure indicators on a daily basis, or you want to eliminate any human
involvement, the preferred method is to use the data collector.
The data collector enables
you to define a set of jobs and uses indicator definitions to collect scores.
Note: The data
collector is activated with Performance Analytics and needs to be configured.