This job loads the last 60 days of scores for the indicators and breakdowns for which
historic collection is possible.
Role required: pa_data_collector or admin
When the job is Active, it appears under , where you can change the time to start the job, if needed.
Open the [PA Incident] Historic Data Collection
Go to the Job Parameters section.
Change the Run as, if needed.
Change the Run as tz (time zone), if needed.
Select the Active check box.
Note: You may want to increase the number of days in the
Relative start field. Keep in mind that in
ServiceNow instances with a bigger history it will take longer to collect the
data. Performance Analytics for Incident Management collects a maximum
of 180 days worth of historical data.