Breakdowns, also known as dimensions, show KPIs on a more detailed
level. A breakdown can reflect the way a company or department is structured or being
Breakdowns are available to navigate on scorecards and dashboards. Breakdowns can also be based
on bucket groups,
which are custom groups for categorizing data. For example, a breakdown could divide incidents by
priority or by assignment group, or divide a geographical area by country or region.
with the pa_admin and pa_power_user roles can create, edit and delete breakdowns.